Five Behaviors of a Cohesive Team®
Build High-Performing Teams with Five Behaviors® Workshop
Based on Patrick Lencioni’s bestselling book The Five Dysfunctions of a Team (4+ million copies sold), this proven workshop helps teams develop the five critical behaviors that drive high performance and workplace effectiveness.
Trusted for 20+ years with 89% of learners reporting improved team effectiveness, Five Behaviors® provides a practical framework and personalized insights that transform how teams work together.
Through facilitated workshops and personalized assessments, participants discover their team’s strengths and opportunities. Teams learn practical strategies to build trust, navigate conflict productively, create genuine commitment, hold each other accountable, and achieve results together.
the Five Behaviors®
Trust One Another – Build vulnerability-based trust as the foundation of team effectiveness
Engage in Conflict Around Ideas – Master productive conflict and healthy debate that leads to better decisions
Commit to Decisions – Create clarity and buy-in even when there’s initial disagreement
Hold One Another Accountable – Develop peer-to-peer accountability for team standards and commitments
Focus on Achieving Collective Results – Prioritize team goals over individual agendas
Why Five Behaviors® Works
✔ Proven Methodology – 20+ years, 89% improved team effectiveness
✔ Research-Based – Built on Lencioni’s 4+ million copy bestseller
✔ Personalized Insights – Team assessment reveals specific strengths and gaps
✔ Practical Application – Immediately applicable strategies and tools
✔ Lasting Impact – Creates shared language and sustainable behavior change
✔ Expert Facilitation – Delivered by certified Five Behaviors® facilitators
Five Behaviors® Benefits
Leadership teams, project teams, cross-functional groups, newly-formed teams, and any team wanting to improve trust, communication, accountability, and results.
Transform team dynamics through proven methodology—Five Behaviors® builds cohesive, high-performing teams.
vulnerability-based trust
In Lencioni’s model, trust is the foundation. We’re not talking about “I trust you’ll do your job.” We’re talking about vulnerability-based trust—the confidence that your teammates won’t use your weaknesses against you. Our workshop helps your team build authentic connection so people can admit mistakes, ask for help, and take risks together.
Personal Histories Exercise: Get comfortable with vulnerability and develop mutual understanding. Our Meaningful Mingle exercise helps team members get to know one another on a deeper level. Building authentic connections will foster a culture of trust.
Behavioral Profiling: Have an objective tool & shared lingo for discussing personal strengths & weaknesses. Our True Colors, DiSC, or Five Behaviors assessment provides a great tool for greater understanding of individual working styles and growth areas for your team.
Build Trust: Spend time with your team building the foundation of trust. Generate agreements and alignment to create the perfect environment to get to the next level of vulnerability-based trust. Our Challenge Ropes Course or Action Steps programs can bring insights to life.
mastering productive conflict
Teams that avoid conflict don’t actually avoid it—they just have it in the hallway instead of the meeting room. Lencioni calls this “artificial harmony. Navigating conflict is often the most challenging part of working in a team environment. Peers must move past a desire for artificial harmony toward one for productive conflict. We’ll equip your team with the tools they’ll need to gracefully work through conflicts. High-performing teams must be able to engage in open, constructive and passionate debates on issues that affect organizational success.
Profiles & Norms: Defining your rules of engagement is critical to navigating conflict. Conflict most often stems from misunderstandings and misalignment. Reach for the Summit can clarify your ways of working and making decisions to guide you through challenges.
Encourage Conflict: Good leaders mine for conflict, uncover issues, and run effective meetings. Constructive conflict enables your team to seek the best possible outcomes. Healthy teams with high trust openly disagree without harming relationships.
Resolve Conflict: Avoided conflict is unresolved conflict. Teams that stagnate in artificial harmony or unhealthy conflicts fail to navigate obstacles and deliver results. Our Leading Through Conflict workshop explores your teams comfort with conflict and highlights growth areas.
build commitment
Building commitment is critical to achieving your teams goals. Commitment doesn’t require consensus—it requires clarity and buy-in. When people feel heard, they can disagree and commit. We help teams establish clear decision-making processes so everyone leaves aligned. toward the same results.
Buy-In: People will support a decision if they’re confident all options and perspectives have been considered. A well-defined decision making process fosters full team commitment. Our Reach for the Summit experience provides the perfect framework to create alignment.
Clarity: Remove assumptions & ambiguity - clarify commitments at meetings and have team members disseminate them personally. Ensure that all team members have a clear understanding of their roles and responsibilities to promote accountability and efficiency.
Create Agreements: Teams that take the time to establish Guiding Principles and concrete decision making processes experience greater commitment. We’ll take you from ideas to clearly defined agreements, so you can begin holding each other accountable.
embrace accountability
TThe best teams don’t rely on the boss to enforce standards—peers hold each other accountable. Teams can foster peer-to-peer accountability by encouraging open communication and setting clear expectations. This can be achieved through regular check-ins where team members hold each other responsible for their commitments and provide constructive feedback. Additionally, creating a culture that values transparency and trust can empower individuals to hold themselves and others accountable for their work.
Create a Culture of Constructive Feedback: Our Team Effectiveness Exercises allow team members to share key strengths and weaknesses of other members with regular reviews. Learn to enforce constructive feedback to keep your team moving forward and enhance performance.
Peer-to-peer Accountability: Teammates hold one another accountable to group decisions & standards. We’ll guide you on how to incorporate “lightning rounds” and other skills into weekly meetings to refine members’ top work priorities.
Embrace Accountability: Explore the benefits of peer-to-peer accountability as it drives focus on results. Our Organization Simulations offer the perfect opportunity to reflect on your team’s process, apply insights, and draw the connection between accountability and results.
achieve results
Don’t let ego or lack of clarity get in the way of reaching your goals. Mastering the Foundations of a Team will help propel your team to the results you are seeking. Concerted focus on a clear, measurable success metrics will eliminate vague goals and elevate team goals over self-interests. At the conclusion of our workshop, your leaders will stand prepared to deliver excellence even in the face of change and uncertainty.
Committed, Measurable Goals: Jointly pick 1-2 goal(s) that the team will rally behind, and commit to publicly. We’ll facilitate collaborative discussions to ensure alignment with the overall objectives, regular check-ins, and progress tracking further reinforce accountability
Set Clear Targets: Utilize a scoreboard featuring a primary quantifiable metric for tracking progress, complemented by a qualitative thematic goal. This dual approach ensures both the tangible results and the broader purpose are understood by all involved.
Leaders Lead: Leaders play a crucial role in overcoming these 5 Dysfunctions of a Team. They set the tone by raising uncomfortable topics and leading by example. Our Leadership Workshops positions leaders to guide your team to new heights.
